Privacy Policy

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for membership
• Create an account
• Fill out forms on our website
• Subscribe to newsletters
• Contact us for support or inquiries
• Participate in events or programs

This information may include:

• Name and contact information (email, phone, address)
• Company or business information
• Professional credentials
• Payment and billing information
• Username and password

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address and location data
• Browser type and version
• Device information
• Pages viewed and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

We are committed to compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Under GDPR, you have enhanced rights including:

• Right to be Informed: Transparent information about how we process your data
• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain types of processing
• Rights Related to Automated Decision Making: Protection from automated decisions

Legal Basis for Processing: We process your data based on:

• Your explicit consent
• Performance of a contract with you
• Compliance with legal obligations
• Legitimate business interests

To exercise your GDPR rights or make a complaint, contact our Data Protection Officer at dpo@iaohta.com. You also have the right to lodge a complaint with your local data protection authority.

We use the collected information for the following purposes:

• Membership Services: To process and manage your membership, provide access to member benefits, and facilitate networking opportunities
• Communication: To send you updates, newsletters, event invitations, and important announcements
• Service Improvement: To analyze usage patterns and improve our website, services, and user experience
• Payment Processing: To process transactions and manage billing for membership fees and services
• Support: To respond to your inquiries and provide customer support
• Legal Compliance: To comply with legal obligations and protect our rights
• Marketing: To send promotional materials about our services (with your consent)

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and providing services (e.g., payment processors, email service providers)
• Business Partners: With authorized partners within our network for legitimate business purposes, with your consent
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Member Directory: Basic business information may be shared in our member directory (with your permission)

We implement appropriate technical and organizational measures to protect your personal information, including:

• 256-bit SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand how visitors use our site
• Preference Cookies: To remember your settings and preferences
• Marketing Cookies: To deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Object: Object to processing of your data
• Restrict: Request restriction of data processing

To exercise these rights, please contact us at privacy@iaohta.com

We retain your personal information for as long as necessary to:

• Provide our services and maintain your membership
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When information is no longer needed, we will securely delete or anonymize it.

As a global organization, we may transfer your information to countries outside your residence. We ensure appropriate safeguards are in place to protect your data during international transfers, in compliance with applicable data protection laws.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Last Updated on 2nd Oct 2025
• Sending email notifications for material changes

Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: